Product Success with Design Thinking

Where does the resistance lie? Design Thinking lists three conditions that must be met for a product to succeed: desirability – developing new, desirable products; feasibility – overcoming internal challenges to produce the product; and viability – engaging customers. Design Thinking relies on iteration – what project managers refer to as progressive elaboration – to…

Starting From Scratch

It’s easier to come up with an improvement than an entirely new thing. Most innovation techniques emphasize this and rely on it. They avoid the intimidation of the blank page by riffing on something that already exists. In this post, I explore what would happen if we did the opposite. What would happen if instead…

No Substitutions

The post where I talk about walls and Mexico without mentioning you-know-who Earlier this month, my girlfriend I visited San Miguel de Allende in the central highlands of Mexico. The AirBNB we stayed in north of the city centre was lovely, but I will admit some trepidation walking around the neighbourhood it was in. Many…

Wheels & Luggage – Together At Last

Never be threatened with unemployment “The world is endless, the universe inexhaustible, and the human brain will never be threatened with unemployment.” Genrich Altshuller That’s why its called luggage It is a common worry among those who seek to invent something new. And yet, sometimes you realize that inventions, even recent ones, are so bloody…

Is The Boeing 737 Max A Fast Fail?

Ignored, denied, and swept under the rug I talk a lot about the need for experimentation. All the management techniques intended to speed products to market involve some form of iteration, feedback and correction. Many suggest we should celebrate failure to counteract the unhealthy assumption that all failure can be avoided with planning, The Boeing…

Ten Feet Back: The Gift Of Perspective

Helping one another I’ve done enough presentations now to say I have a favourite pattern. It starts with an introduction of a subject, followed by some combination of the following: the participants doing a little reflection on their own, sharing with each other in small groups, some more reflection and finally the participants get to…